Privacy Policy
Last Updated: June 2026
Welcome to EkRasta.
At EkRasta, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, store, and safeguard your information when you access our website, mobile applications, and related services.
By using EkRasta, you agree to the practices described in this Privacy Policy.
Information We Collect
To provide and improve our services, we may collect the following types of information:
Information You Provide
- Name and contact details provided during registration or communication with us.
- Feedback, support requests, survey responses, or other information voluntarily submitted by you.
Location Information
- Precise or approximate location data when you use route creation, route sharing, navigation, or location-based features.
Technical Information
- Device type, operating system, browser type, IP address, and application version.
- Diagnostic and performance information to help maintain service reliability.
Usage Information
- Pages viewed, features accessed, routes created or explored, and interactions within the platform.
- General analytics regarding how users engage with EkRasta.
How We Use Your Information
We use collected information to:
- Deliver navigation, route-sharing, and location-based services.
- Improve route accuracy and overall platform performance.
- Personalize user experiences and recommendations.
- Respond to support requests and inquiries.
- Detect, prevent, and investigate misuse, fraud, or security incidents.
- Analyze usage trends and improve our products and services.
Location Data
Certain EkRasta features depend on location information to provide accurate navigation and route recommendations.
Location data is used only for service-related purposes and is processed in accordance with applicable privacy and data protection requirements.
Data Security
We implement reasonable administrative, technical, and organizational measures to help protect user information from unauthorized access, alteration, disclosure, or destruction.
While we strive to safeguard your information, no method of electronic storage or transmission can be guaranteed to be completely secure.
Third-Party Services
EkRasta may rely on trusted third-party providers for services such as:
- Hosting and infrastructure
- Analytics and monitoring
- Mapping and geolocation services
- Authentication and security services
These providers may process information on our behalf in accordance with their own privacy policies and applicable laws.
Data Retention
We retain information only for as long as necessary to:
- Provide and improve our services
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
- Maintain platform security and operational integrity
Your Rights
Subject to applicable laws, you may have the right to:
- Access information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where applicable
Requests may be submitted using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Updated versions will be published on this page along with the revised "Last Updated" date.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: support@ninebit.in
EkRasta is a product of NineBit Computing Pvt. Ltd.